Privacy & Policy
As on effective date : May 15th, 2025
At Depthmynd LABS, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our coaching services, courses, and website. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We collect and process the following types of information:
- Contact Information: Your name, email address, phone number, and other contact details you provide during registration.
- Billing Information: Payment details such as your credit/debit card information, securely processed through trusted third-party payment processors.
- Coaching & Course Data: Information you share during coaching sessions, including goals, progress, feedback, and preferences.
- Usage Data: Information about how you interact with our website and services, such as IP addresses, browser types, and pages viewed. This helps us improve your experience.
2. How We Use Your Information
Your personal data is used for the following purposes:
- Providing Coaching Services: Tailoring 1-on-1 coaching and courses to your needs and goals.
- Payment Processing: To securely process payments for our subscription-based coaching plans.
- Communication: To send you session reminders, updates, newsletters, and other relevant communications.
- Improvement: To personalize your experience and enhance the platform based on your interactions.
3. Confidentiality & Data Security
We are committed to protecting your personal data. We use industry-standard security measures such as encryption to safeguard your information. However, please note that while we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
4. Coaching Services & Limitations
At Depthmynd, we offer coaching services designed to help you with personal growth and professional development. Please note that our services are coaching, not therapy. Our coaches are experts in psychology and behavioral science but are not licensed therapists or healthcare providers. If you require professional psychological or psychiatric treatment, we encourage you to seek licensed professionals.
5. Payment Terms & No Refund Policy
- Payment: All payments are processed securely, and subscription charges are due upfront for each plan (3-month, 6-month, or premium).
- No Refunds: Payments are non-refundable. Please ensure you are fully committed to your selected plan before making a payment.
- Billing Disputes: If you have any billing issues or questions, contact us within 7 days of the transaction, and we will address it accordingly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us understand how users interact with our platform, allowing us to provide a personalized and optimized service. You can manage cookie settings through your browser, though some features may not function properly if cookies are disabled.
7. Sharing Your Information
We do not sell or share your personal data with third parties, except in the following cases:
- Service Providers: We may share your data with trusted third-party vendors who assist us in payment processing, marketing, or other services necessary for operating our business.
- Legal Compliance: We may disclose your information if required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the new owner.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You may update or correct any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal data, subject to certain conditions.
- Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
To exercise any of these rights, please contact us at hello@depthmynd.com.
9. Children’s Privacy
Our services are intended for individuals aged 14 and above, if below 14, a parental consent will be taken prior. We do not knowingly collect data from children under 13. If you believe we have collected data from a child under 13, please contact us immediately, and we will take steps to remove that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with the new “Effective Date.” Please review this page periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions about this Privacy Policy or our services, please contact us:
Depthmynd Labs
Bngalore, India
Email: hello@depthmynd.com
Phone: 9019164530